| Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one | |
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| I was upgraded to a suite at the hotel which was well equipped |
| The furniture was old and the condition was really bad | Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence |
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| At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us | Feel Welcome, Fatima Fareed Guest Relations Assistant Manager As usual, everything is beautiful in my favorite hotel |
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
| Once again thank you for sharing your feedback and we look forward to have the pleasure of welcoming you back to our Sofitel Al Khobar the Corniche very soon | Due to the current situation related to the coronavirus, we understand you may need to change your travel plans |
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| The dealings are excellent and professional, especially when a problem occurred to me in the situations ,Nour dealt is nice and professionally |
Special thanks to the reception staff for suite reservations.
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