Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one | It is always a pleasure to receive positive feedback |
---|---|
While I wish you had a better experience, it is feedback like this that we learn from and use to improve | I am very sorry to read of the experience that you had with check in, check out and parking |
.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future | Kind regards, Steven Good afternoon ThamerAr, Thank you for including Movenpick Hotel Tahlia in your travel plans |
---|---|
I hope that you will give us another opportunity to prove to you that we can offer an exceptional experience in every aspect of your stay | Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence |
This certainly is not the type of experience that we strive to offer our guests.
19While I am pleased that you found the reception staff to be excellent, I am disappointed to read that there were other aspects of your stay that were not up to expectation | I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services |
---|---|
My team and I look forward to welcoming you to Novotel! Kind regards, Steven Dear abonasser1411, Thank you for taking the time to share feedback related to your stay at the hotel | I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies |
I will be reviewing the details of your stay with the respective teams so that we may improve our process going forward.
18