| 1- Write the phone number or email from which you made the order 2- Write the order number 3- After your order appears, mark the items that you want to replace or retrieve 4- If you want to replace, choose Exchange 5- If you want to get your money back, choose Refund 6- In the case of replacement, make a new order, and it must be written in the notes in the shopping cart "Special instructions for the seller" that this order is an exchange, otherwise we will ship the order to you without receiving the product that you want to replace | |
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| How to replace the product? Please enter this link How to replace the product? Otherwise, the customer bears the shipping fees when making the replacement or return Paid orders cannot be refunded via Value they can only be exchanged for the same value | Before exchanging, make sure that the product is intact and can be exchanged Exchange or return is permitted within 14 days of receipt It is not allowed to exchange or retrieve underwear and the like Exchange or return is permitted within 14 days of receipt It is not allowed to exchange or retrieve underwear, towels, leggings, women's Bermudas, indoor heating kits and the like |
Products purchased through display cannot be exchanged or returned except in cases of manufacturing defects Note: The company bears the shipping fees only if we send a wrong product.
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