If you're not sure what your current internet speed is, you can | |
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You won't get a response, but your feedback will be shared with the YouTube Product teams | Check your phone's mobile data settings Video downloads require a strong internet connection |
If you need to watch a video right away, tap More and select Retry download.
29Try signing into YouTube Premium again Make sure that you're signed in to the account associated with your YouTube Premium membership | Check that you see the YouTube Premium logo instead of the YouTube logo in YouTube |
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Please specify whether the sound stops right when you leave the app, or whether it plays for some time but then stops unexpectedly | To do this, select your profile photo Feedback |
If you have a new phone, or you've recently restored your phone, it may include an old version of the YouTube app e.
Please specify any error messages you see when you return to the app | Visit your device's app store and check if you have any pending updates for the YouTube app |
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Check YouTube Premium availability in your location Make sure that you're using the latest version of the YouTube app | Make sure your YouTube Premium membership has not expired |
If you recently lost access to YouTube Premium and then re-subscribed, note that it will take a few hours for saved videos to become available again once you've re-subscribed.
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